Contact VisaConnection

If you would like to learn more about our global immigration and corporate solutions; including custom solutions for complex business requirements, please complete this form.

We offer a wide range of services - visit our Service Directory for more information. If you are a current customer and have a question about your order please select the appropriate topic to answer your specific questions.

  • Get a copy of an Invoice

    Enter the Contact Email Address used and Order Number to get a copy of an invoice.

    If you do not have your email address or order number, email or call 877-972-8472.

  • Check your Order Status

    To view a summary of your order and processing status, complete the information below.

    Manage Order Status

    or

  • Ask a Question about an Order or our Website

    One of our dedicated specialists will be happy to answer your questions.

  • Learn the Travel Requirements for your trip

    Over 10 Million Travellers trust VisaConnection with their travel needs
    Find out what kind of documents are required for your trip by answering the questions below.

    Need to check requirements for more than one destination?
    Click the 'Add Destination' button to check the document requirements for up to 3 destinations.

  • Modify your order
    If you do not have your order number, call 877-972-8472.
  • Corporate Travel and Immigration Solutions

Helpful Links

Join our Team

CIBT Careers

Need More Help?

Customer Service

[email protected]

Existing Corporate Accounts

[email protected]

VisaConnection is the largest and most established provider of travel visa and passport solutions in the world, with over 60 wholly owned
offices in 22 countres.

View All Worlwide offices

VisaConnection - Calgary

Suite 2500, 639 5th Avenue SW
Calgary, AB T2P0M9

Phone: 888-665-9956
View Map >

VisaConnection - Toronto

67 Yonge Street Suite 1202
Toronto, ON M5E 1J8

Phone: 888-665-9956
View Map >

VisaConnection - Ottawa

85 Albert Street Suite 1602
Ottawa, ON, K1A 1M5

Phone: 888-665-9956
View Map >

Manage Your Order

Want to see if your order is on track to meet the date you requested your documents? Use the VisaConnection Order Status tool to see the most current update to your order.    

Learn More

Visa Pre-Check

Have an urgent visa application with a tight deadline?  Use Visa Pre-Check to save valuable time.  Have an experienced visa specialist review and verify that your application is accurate and complete or if corrections are needed.

Learn More

Digital Photo Service

Need a fast, easy and inexpensive way to get a photo you can use for your visa application? Use VisaConnection's photo service to upload a digital photo that we will review and print for your visa application.

Learn More