Onsite Services
VisaConnection has onsite offices throughout the country in support of many of the largest corporations in Canada and in North America. Onsite locations can be an effective solution for organisations that consistently process a large number of travel visa and passport applications or require the highest level of customised service. VisaConnection can train and place staff at your business location or service your business needs by housing a dedicated team of support staff within our own offices.
VisaConnection will assign a dedicated account manager to manage your relationship. This senior VisaConnection staff member will be responsible for working on your behalf to ensure that we provide the highest level of service and support to your organisation. VisaConnection will develop and provide quarterly reports that detail account activity.
If you would like to learn more about our corporate solutions; including custom solutions for complex business requirements, please complete this form.
VisaConnection’s Onsite Services Include:
- Dedicated Staff. VisaConnection can provide dedicated trained staff to meet specific organisational needs.
- Personalized Service. Close working relationships with organisational employees offer a direct “one-to-one” service model. Employees hear a familiar voice and work with the same contact for all requests that are being processed.
- Application Management. VisaConnection offers two ways to manage all applications when sending work to the onsite team. Customer can choose to order online or use a manual order form in which case VisaConnection staff will complete the order process on behalf of the employee.
- Proprietary Database. VisaConnection customers and clients can access a proprietary, state-of-the-art database that contains all of the specific travel requirements for nearly every destination in the world. VisaConnection provides each traveller with a customised Visa Application Kit that contains simple and complete instructions specific to their travel visa or passport needs.
- Same Day Submittals. VisaConnection can process travel visas in as little as a day. Applications received in our office by 9:00 a.m. are submitted to the appropriate embassy or consulate the same day that we receive them. Work is never placed on hold or delayed regardless of the deadline.
- Embassy Closures and Updates. VisaConnection distributes a ‘Weekly Update’ email alert which advises clients about important consular changes and issues.
